HealthStream (NASDAQ: HSTM) is a leading provider of learning and
research solutions for the healthcare industry, transforming insight into action to deliver outcomes-based results for healthcare organizations. Through HealthStream Research, executives from approximately 1,100 healthcare facilities gain valuable insight about patients' experiences, workforce challenges, physician relations, and community perceptions of their services. Through HealthStream's learning solutions—which are used by approximately 1.7 million hospital-based healthcare professionals—healthcare organizations create safer environments for patients, increase clinical competencies of its workforce, and facilitate the rapid transfer of the latest knowledge and technologies.

HealthStream provides full service research (patients, employees, physicians, and community) and integrates results, analyses, recommendations, and consulting across the entire healthcare spectrum.  Through HealthStream Research™, leaders from approximately 1,100 healthcare facilities gain valuable insight about patients' experiences, workforce challenges, physician relations, and community perceptions of their services.  

Over 1,700,000 healthcare professionals—representing over 1,700 healthcare organizations—subscribe to our Internet-based learning platform, the HealthStream Learning Center™, for training and education, creating the healthcare industry’s most expansive learning network. 

Through research and learning, HealthStream turns Insight into Action. 

Insight through Research

• Research for all constituencies of healthcare—patients, employees, medical staff, and the communities you serve.
• Thorough analyses provide insightful recommendations for change.
• Comprehensive databases provide benchmarking down to the department level, against competitors, and against business outcomes.
• Onsite consulting ensures your organization will see results as an outcome of your research by providing action plan training at the department level, goal setting recommendations, counsel on communicating results and programs to employees.

Action through Learning

• Through HealthStream’s state-of-the-art web-based learning platform, the HealthStream Learning Center™, approximately 1.4 million hospital-based healthcare professionals get the knowledge and tools to create safer environments for patients, increase clinical competencies of its workforce, and facilitate the rapid transfer of the latest information and technologies.

HealthStream Research Services: 

• HCAHPS and Patient Satisfaction and Loyalty Measurement
• Community and Brand Equity Research
• Physician Research for active medical staff 
• Referring Physicians Research
• Physician Office Patients Research
• Employee Satisfaction and Engagement
• Onboarding and Exit Interviewing

Our Client Base Includes: 

• Acute Care
• Ambulatory Care
• Specialty Healthcare Companies
• Rehabilitation Centers
• Behavioral Health Care
• Disease Management
• Long-term Care
• Physician Office Practices 

Why HealthStream Research?

Throughout your project, you can have confidence in:

• Our ability to understand and address your issues with our exclusive healthcare focus
• Making decisions that affect your business.  
• The direction in which you move your organization with our quality analysis, actionable recommendations and on-site training and presentation of results
• Knowing how you compare against other organizations with our robust national benchmarking databases.
• Choosing the methodology that is right for your organization. Depending on your project, we will use one, or a combination, of phone, online, and mail collection methods to obtain the most responses possible.
• On-time delivery of your reports.