HealthStream Research is serious about education and training our employees, and our call center is at the forefront of these efforts. Our state-of-the-art call center was not only structurally designed to meet the specific environmental needs of our interviewers, but also culturally designed to attract, train, and retain the best and brightest.

For the second year, Nashville Mayor Bill Purcell has launched the “First Day of School Honor Roll” where companies are listed that support their employees’ decision to take their child(ren) to school on the first day of the academic year.

HealthStream Research’s Check Them Out employee recognition program has gone through several stages of improvement over the years, and we’d like to take this opportunity to share with you what we’ve learned.

HealthStream Research takes Thanksgiving quite seriously—we’ve got a lot to be thankful for! But since ‘thanks’ is both a noun and a verb, we had to do more than simply say what we are thankful for. We wanted to put our thanks into action.

It seems like every month, somebody at HealthStream Research™ takes the initiative and comes up with a great idea. One of our Project Managers became a shining example of this type of valuable employee when she helped launch a business book club. But how, you ask, could a book club accomplish so much? What could a book club do for your organization?

HealthStream Research and its dedicated employees are passionate about improving the way healthcare is delivered in America. That passion doesn’t just refer to hospitals and healthcare systems—any cause that supports the improvement of healthcare gets our attention. HealthStream Research is thrilled to announce the initial outcomes towards our efforts to raise money for “Team HealthStream” and the Susan G. Komen Breast Cancer Foundation’s Race for the Cure.

IT Departments are essential to the health of any organization, and the IT Team of HealthStream Research is no exception. When they’re not working on massive software design projects, they’re responsible for fixing every broken mouse, flickering monitor, frayed cable, and buggy program strung across hundreds of computers. To show them how much we appreciate them, we held a surprise party to shower them with bagels, juice and accolades.

Halloween is supposed to be scary? We made it FUN!

HealthStream Research™ has experienced (and continues to experience) phenomenal growth; we are industry leaders in client satisfaction; we are first-movers and disruptive innovators in technology and services. So what’s our secret? We have fun working here—we even have our own dedicated Fun Committee.

HealthStream Research is committed to improving the way healthcare is delivered in America. Sometimes, however, that commitment must go far beyond the care delivered in hospitals and doctors’ offices. When you’ve got hungry people in your community, it is about sending care directly to the hearts and homes in the community.

This installment of “Around the Office” will introduce you to the talented Field Services Team of HealthStream Research. Much like chefs, you don’t actually see them all that often. Field services are made up of tasks whose existence is seldom noticed, but their absence would be glaring.

HealthStream Research never ceases to search for ways to redefine excellence. Hardly a day goes by that something around here isn’t being improved. Recently, our Interviewing Center embarked on its new mission to redefine excellence through innovative changes in team building, supervision and work-flow processes.