IT Departments are essential to the health of any organization, and the IT Team of HealthStream Research is no exception.  When they’re not working on massive software design projects, they’re responsible for fixing every broken mouse, flickering monitor, frayed cable, and buggy program strung across hundreds of computers. In addition to keeping the entire company running smoothly day after day, the IT Team’s recent achievements include an improved Online Reporting System and Project Tracking system.  To show them how much we appreciate them, we held a surprise party to shower them with bagels, juice and accolades.   

Our IT Team delivered a new and improved version of our online reporting tool ahead of schedule, which has been met with incredible enthusiasm from our clients.  It’s faster and has several new custom-report features that our clients value. Everybody is happy with the improvements—IT went to incredible lengths to address the feedback and suggestions we’d received from clients.

The new Project Tracking system was another cause for celebration.  “With the new system, we have a single-point of access to all project details.  This allows us to find exactly what we need in record time—allowing us to take even better care of our clients,” said Lisa Schleupner, Project Manager.

Everyone in the room shared their positive experiences with IT. 

“Three-day tickets get answered in 3 minutes.”   

“They take care of things before they break.” 

“You can count on them to deliver, every time.”

“They are one of the major reasons for our success.”

Have you thanked your IT department lately?  Make sure you take the time to recognize the contributions made by your IT team.