The Summit 2008 Creating Excellence in Healthcare will include exciting keynote speakers and powerful research and learning breakout sessions that will help your organization redefine excellence. This year’s Summit helps healthcare organizations turn insight into action with 22 research breakout sessions and 16 learning breakout sessions that cover the following tracks:

Patients—HCAHPS, pain management, Value-Based Purchasing . . .
Employees—multi-generational workforces, engagement . . .
Physicians—loyalty, engagement, alignment . . .
Communities—improving image, marketing ROI . . .


For a list of these breakout sessions, along with details for ACHE and/or ANCC accreditation, click here.

Our Summit registration is now open. We are currently accepting “early bird” registrations, which entitles you to a $100 immediate discount off of the regular registration fee of $499 if you register before June 16, 2008.

Register Here

Presented by:
Randy Carden, Ed.D., Director of Research Services, HealthStream Research
Allan Acton, Senior Consultant, HealthStream Research


How hospitals operate understandably has enormous impact on the willingness of physicians to treat patients there. But some aspects of the hospital are much more important than others to physicians. HealthStream’s scientists have drilled into their 2007 physician research database (with more than 29,000 respondents) and identified the key drivers and numerous factors associated with physician perceptions.

In this hour, you will learn:

• The importance of alignment
• The differences in loyalty between aligned and non-aligned physicians
• The relationship between operational efficiency and alignment
• Alignment-drivers for different specialty types
• The relationship between quality and physician loyalty
• What administrators must do to improve alignment

Presented by Randy Carden, Ed.D., Director of Research Services, and Allan Acton, Senior Consultant, this insightful program will redefine how you structure your relationships with the members of your medical staff.

Date: Thursday, June 26, 2008
Time: 3:00-4:00 ET
Forum: Online webinar
Cost: $99 per log-in - the number of participants per log-in is unlimited. Clients save $50 and pay only $49! Email us at researchinfo@healthstream.com for the special client invitation code.

Registration Required. Click the link below to register online. Payment is required at the time of registration via credit card. Instructions on accessing the webinar will be provided with your registration confirmation.

Register Online

Promoting loyalty and goodwill with physicians will help your organization gain a competitive edge in the market place. In a study performed by the Washington, D.C. based HealthCare Advisory Board, physicians are the source of the decision regarding which hospital patients will use 59% of the time. A significant component of building goodwill and loyalty with your physicians is measuring their perceptions of your organization through survey research. To assist hospitals with encouraging physicians to participate in the survey process, HealthStream Research has created recommendations based on “Best Practices” from facilities that have achieved a high response rate with their physician satisfaction survey process.

Full Article

Question:
What processes does HealthStream Research have to ensure quality control and data integrity for patient research?

Answer:

HealthStream Research has a comprehensive Quality Assurance Plan (QAP). This plan encompasses all aspects of data integrity to ensure that checkpoints have been established throughout the process, beginning with initial patient sample loading, to call center interviewing, to final delivery of survey results back to the client.

HealthStream Research implements industry-best practices for data security and integrity. These include:

Click Here to read the full response from our experts