Presented by:
Robin Rose
Senior Vice President-Consulting Services
HealthStream Research

Over the past two years, HealthStream Research has collected a large amount of HCAHPS data and worked with hundreds of clients to help improve their patient scores.  In this webinar, we would like to share some of the things we are learning about HCAHPS.  We will discuss topics such as…

• How do you set priorities based on the HCAHPS results?
• What do you have to do to be in the Top 20% of hospitals nationally?
• How does physician and employee satisfaction relate to the HCAHPS scores?
• What actions are hospitals around the country taking to improve their patient scores?

This session will be led by Robin L. Rose, Senior Vice President-Consulting Services, HealthStream Research.  Robin has more than 25 years experience working with healthcare organizations to interpret research results and improve patient, physician, and employee survey scores.  Please join us on July 31st as we discuss this very important topic.  

This is a prerecorded webinar and is available for download for use throughout your facility.

Cost: $99 for download and unlimited use. Clients save $50 and pay only $49!  Email us at researchinfo@healthstream.com for the special client invitation code.

Prepayment Required. Click the link below purchase this webinar. Payment is required at the time of purchase via credit card. You will receive an email confirmation after your purchase. Instructions on accessing the webinar will be provided in a separate email within 48 hours of your confirmation.