Overview
Sustaining improvement over time depends on the infrastructure of the organization upon which key strategies can then be implemented and become part of the organizational culture.  This infrastructure provides the foundation necessary to achieve and sustain improvement in employee engagement, patient satisfaction or other organizational goals.

During this webinar, three key leaders at The Chester County Hospital will share their blueprint for building the infrastructure used to successfully improve and sustain their employee satisfaction engagement.  They will share their dramatic results and will discuss the critical role that organizational leaders played in that success.

Objectives

Upon completion of this continuing education activity, participants should be able to:

1. Identify key strategies to building an organizational foundation upon which to dirve, achieve and sustain improvement
2. Discuss the crucial role that organizational leaders play in achieving/sustaining results
3. Assess your organization's foundation for achieving/sustaining results

Intended Audience
This continuing medical education activity is for system healthcare executives, hospital CEOs, COOs, CNOs, VPs, Directors, Managers and Physician Executives who would like more information on organizational strategies for their hospitals.

Presentation Description

In 2006, The Chester County Hospital, in West Chester Pennsylvania embarked on a multiyear, proactive to take control of their future.  The overall goal was to create a platform for organizational performance excellence that would endure year after year.  Their leaders recognized that the most important element of the campaign was to engage employees in this journey through communication, behavioral accountability and positive leadership modeling.  Each year, efforts were targeted specifically to key objectives to accomplish organization-wide improvements.  During this webinar, three key leaders of this organization will share their vision, 5 year plan, strategies, results and lessons learned.

This is a prerecorded webinar and is available for download for use throughout your facility.

Cost: $99 per log-in - the number of participants per log-in is unlimited. Clients save $50 and pay only $49! Email us at researchinfo@healthstream.com for the special client invitation code.

Prepayment Required. Click the link below to purchase the webinar. Payment is required at the time of purchase via credit card. You will receive an email confirmation after your purchase.  Instructions on accessing the webinar will be provided in a separate email within 48 hours of your confirmation.