Presented by:
Brian Lee
CEO
Custom Learning Systems Group


In this age of public access to patient satisfaction data, the ability to positively affect scores is critical. Yet, accountability for delivering patient satisfaction, and ownership of the outcomes, often slips through the cracks. Because there is a direct link between accountability and patient satisfaction, it is important to improve accountability, control, and communication systems.

Join Brian Lee, CEO of Custom Learning Systems Group for a lively exploration of the links between accountability and patient satisfaction success. You'll discover how to engage senior management and how to move your hospital toward a culture of accountability, responsibility, and genuine ownership of patient satisfaction outcomes. 
 

This is a prerecorded webinar and is available for download for use throughout your facility.

Cost: $99 for download and unlimited use. Clients save $50 and pay only $49! Email us at researchinfo@healthstream.com for the special client invitation code.

Prepayment Required. Click the link below purchase this webinar. Payment is required at the time of purchase via credit card. You will receive an email confirmation after your purchase. Instructions on accessing the webinar will be provided in a separate email within 48 hours of your confirmation.

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