This online training series is offered throughout the year, offering Best Practices that your organization can put to work immediately.  They last no more than one hour and allow an unlimited number of participants per facility.  Clients of HealthStream Research receive a discount on the pricing for webinars that include a charge. 

Upcoming Live Webinars

Making Employee Input Count: Listening, Learning, Improving

CMS' Progress Toward Implementing Value-Based Purchasing

 

Archived Webinars

 How Focus Groups Can Provide Insights Into Your HCAHPS Challenges

Accountability for HCAHPS: 10 Steps to Ensure Forward Momentum

Achieve Top Box Patient Satisfaction Through Increased Nurse Satisfaction: Evidence Based Coaching Techniques to Improve RN Satisfaction and Engagement

Hello, Thank You and Everything in Between: A Common Sense Guide to Great HCAHPS Scores

Pay for Performance - How to Position Your Hospital for HCAHPS Success

Action Planning - Using the Employee Survey to Create an Excellent Workplace

Best Management Practices of Top Performers

Surveying the Situation—Using Survey Data to Target Marketing Plans

Using Focus Groups to Improve Employee Satisfaction and Engagement

The Accountability Protocol

Driving Results with Precision Goal Setting